Contact information

 

Have questions about an order, product, shipping, or return? The Pinevica customer support team is here to assist you.

Business Information

  • Business Name: Pinevica

  • Email: support@pinevica.com

  • Phone: +1 (661) 231-9201

  • Business Address: 8375 Sultana Ave, Fontana, CA 92335, United States

Customer Support Hours

  • Monday–Friday: 9:00 AM–5:00 PM Pacific Time

  • Closed: Weekends and U.S. public holidays

  • Messages received while closed will be reviewed on the next business day.

Response Time

  • Email Response: Within 24 business hours, Monday–Friday

  • After-Hours Messages: Answered on the next business day

  • Order Support: Please include your order number for faster assistance.